How Aria works

Aria uses state-of-the-art AI models, trained on extensive psychological research and moderated by clinicians. Aria leverages evidence-based Cognitive Behavioural Therapy (CBT) techniques and draws on real-life therapy interactions. Aria offers 24/7, fully anonymous and multilingual support, giving staff immediate access to wellbeing guidance, therapeutic conversation, and self-help tools.

Completely confidential

Aria offers a fully secure and totally confidential interaction to help users understand and navigates every day mental health challenges such as stress, depression and anxiety. The only place your transcript data is stored alongside any personally identifiable information (PII) is on your own device.

What makes Aria unique to you

Aria also knows when and how to suggest that you connect with one of our GPs, Concierge team or one of your customised pathways. Aria will talk you through each step, produce referral letters and facilitate appointment booking.

All within a secure framework.

Aria is intentionally designed to complement, not duplicate existing support pathways (EAP, private insurance, OH...).

Built around your services

Aria is designed to fit around each client’s existing ecosystem of care and support.

If you already provide employee benefits such as Private Medical Insurance (PMI), Employee Assistance Programmes (EAPs), or health cash plans, these can be built directly into Aria as tailored care pathways.

This allows users to:

Understand what support they already have access to
Be guided to the most appropriate benefit or service
Use existing provision more effectively, before seeking further care

Clear insight through customised dashboards

Alongside tailored pathways, we build customised dashboards that give organisations clear visibility of how Aria and specific resource (Medstars GP, Concierge and/or custom pathways such as, PMI, EAP, and cash plan) is being used.

It also provides trends and insight which helps employers and organisations demonstrate value, identify gaps, and optimise the support they offer.

All without ever compromising the users identitiy.

Key benefits drawn from early studies:

85% of users feel better after their first conversation with Aria.

40% resolve their issue with Aria alone, without further intervention.

34% seek help after midnight, when traditional services are unavailable.

21% report they would have had no one else to talk to without Aria.

Talking Therapy

What is Best For Me?

What Does it Mean to be Clinically Depressed?

Learn more about Aria

What is Anxiety and
How Can You Treat it?

Talking About Grief: Why It Matters for Mental Health

Preventing Burnout

University mental health support is at a breaking point. With a 270% rise in reported conditions, students face delays, confusion, and disjointed services. Here's what needs to change—and why tools like Aria could help.

Why University Mental Health Support Is Failing Students — And What Needs to Change.

Why EAPs no longer work – and what employers can do about it

Meet Aria: A Smarter, Safer Way to Navigate Health and Wellbeing

The HR Imperative: Addressing Burnout to Protect Your People and Profits

What our clients say

I am really impressed by Medstars and will continue to recommend their services to others; professional, tailored and very efficient helping to take away a lot of anxiety I had due to unreasonable long waiting periods via NHS route and linking me to experts in their field.

Excellent, detailed and thoroughly professional doing exactly what he said he would do.

Medstars exceeded my expectations. I have since had the necessary tests and on-going investigations required to investigate the issue at hand. They were considerate, extremely efficient, cost-effective, thorough and professional.