Our Solution | Medstars
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The healthcare challenge facing businesses

First level access to healthcare is becoming a challenge with NHS GP wait times are reaching 2 weeks & projected to worsen*. Furthermore, the NHS is underfunded and under-equipped to deal with the growing request for mental health support.

 

Sickness absence rates within SMEs have increased by 55% since 2019. Over 17million working days are lost annually to mental health related absences with burnout alone costing UK businesses £700 million per year.

The Deloitte report estimates that poor mental health costs employers between £2,200 to £5,500 per employee.

 

The emphasis on keeping people well is being pushed to employers.

How Medstars is reshaping how you navigate employee healthcare

We’re founded by senior NHS doctors who’ve spent years navigating the gaps in UK healthcare - and we’ve built a solution to close those gaps and get your team better, faster.

We make a real difference to your team as a standalone benefit or can super charge your PMI as a complimentary addition to your employee’s healthcare journey.

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Meet Aria — The perfect blend of AI & doctor support.

Aria uses state-of-the-art AI models, trained on extensive psychological research. Aria leverages evidence-based Cognitive Behavioural Therapy (CBT) techniques and draws on real-life therapy interactions.

 

Aria offers a fully secure and totally confidential interaction to help users understand and navigates every day mental health challenges such as stress, depression and anxiety.

Aria allows us to reach out to users earlier in their health journey, empowering them to make the adjustments and prevent escalations. In a study, 40% of cases did not require further off-line interventional support. For those who do, Aria is able to accurately identify the right pathway and connect them with the right medical professional seamlessly.

Aria knows when and how to suggest you connect with a professional

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Tailored onboarding
Ongoing comms encouraging engagment
Support which is reactive to company & market condition
Data feedback to help improve service and support to your team
Measured against sickness targets & employee engagement

A partnership unique to you

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Your team’s health understood, not exposed

We give HR the clarity to act with anonymous trends, real-time insights, and data that highlights risk without ever compromising individual privacy. You see what matters, never who’s struggling. Our systems have been designed to empower HR while delivering the very strictest employee confidentiality.

Our team of senior doctors are also on constant hand to support HR teams with advice, training and insight.

What it means for your business 

Boost employee wellbeing & retention

Drive engagement.

Reduce absenteeism & presenteeism.

91% of users feel more supported at work.

3x the typical EAP usage rate.

Strengthen HR decision-making

What our clients say

Stars

Medstars worked with the our HR department to help an engineer who had been a long term sick leave with a painful hand resulting from a previous hand bone fracture that had failed to heal.

Medstars sourced an expert second opinion from an orthopedic hand surgeon, resulting in better pain management and a return to work on the production line.

Stars

My appointment went really well and exceeded my expectations. I have since had the necessary tests and on-going investigations required to investigate the issue at hand.

Medstars GP Service has been considerate and extremely

efficient, cost effective, through and professional. They follow up anything within a few days, but often within a matter of hours

Stars

Prompt efficient service in a time of absolute need, we cannot praise Medstars enough as they give hope in times of crisis and despair.

Our meeting with the recommended consultant confirmed there were other forms of treatment which would be of benefit.

The old adage, you get what you pay for, might spring to mind, but it really does not matter, most importantly it has

given us hope.

We will always be so grateful to Medstars & the consultant, you were there in our darkest hour with support and detailed assistance.

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