Tick-box benefits don’t stop burnout. Helplines don’t reduce sick days. And most wellbeing platforms are built by tech companies, not clinicians.Medstars is different. We’re founded by doctors who’ve spent years navigating the gaps in UK healthcare, and we’ve built a solution to close them.
It's healthcare as it should be
We’re here to fix what EAPs can’t
What We’re Solving
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Slow GP access: Average NHS wait time is 10+ days. We offer same-day consults, 6 days a week, with UK-based doctors.
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Disjointed care journeys: Employees bounce between insurers, NHS, and generic services. We replace that with concierge navigation and real specialist connections.
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Low mental health engagement: 1 in 4 will struggle mentally this year. Yet 24/7 support via traditional EAPs goes unused. Our AI-driven mental health tools trigger early, personalised intervention.
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HR left in the dark: Most support systems offer no insight. Medstars equips HR with anonymised data, clinical input, and training to drive real change.
Created and led by doctors.
"Our minds and bodies are entirely interwoven. This is ancient wisdom that our ancestors have known for millennia, yet in our modern scientific era of medical sub-specialisation and advances in treatment, we are in danger of forgetting it. If our mental health is suffering, so do our bodies, and vice versa. As a practicing psychiatrist, I believe that recognising the early signs of mental illness in you and your loved ones is crucial to your quality of life, your mental AND physical health. Yet realising that we are suffering from mental illness ourselves can be one of the hardest things to accept. Our simple, evidenced-based mental health screening tools are an excellent starting point to see if you may need further help." - Dr Mahnaz Hashmi
What our clients say
I am really impressed by Medstars and will continue to recommend their services to others; professional, tailored and very efficient helping to take away a lot of anxiety I had due to unreasonable long waiting periods via NHS route and linking me to experts in their field.
Excellent, detailed and thoroughly professional doing exactly what he said he would do.
Medstars exceeded my expectations. I have since had the necessary tests and on-going investigations required to investigate the issue at hand. They were considerate, extremely efficient, cost-effective, thorough and professional.